Returns and reprints

Every book is made to order with your own photos and words, so we cannot accept returns for change of mind. We do stand behind the quality of every book.

Damaged or misprinted books

If your book arrives damaged, or has a printing or binding defect, email hello@latitudebound.co within 30 days of delivery with your order email and a photo of the problem. We will reprint it at no cost, or refund you if you prefer.

Lost packages

If your tracking shows no movement for 10 business days, or your book never arrives, contact us and we will make it right.

Mistakes in the text

You approve the final text and layout before ordering, so we print exactly what you approved. If you spot something after ordering, contact us within one hour and we will try to stop production.